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Frequently Asked Questions

Will the FreeLoadMaster license expire?

No. The Free LoadMaster ‘calls home’ to the licencing server to renew the licence for the next 30 days.

What is the performance capacity of the Free LoadMaster?

The load balancer has a Layer 7 throughput of 20Mbps.

How often does the LoadMaster ‘call home’?

Once every 24 hours.

Can a Free LoadMaster be upgraded in-place to a higher performance product?

Yes. Upgrading to a commercial LoadMaster is a licensing change and preserves the existing configuration.

Is there a bare-metal version of the Free LoadMaster?

No. Free LoadMaster is currently only available as a virtual appliance on supported hypervisors.

Is there a limit to how many Free LoadMasters are registered under a Kemp-ID?


Can the firmware on Free LoadMaster be updated to the latest release?

In-place firmware updates are not currently supported. However, a backup may be taken of the existing configuration and restored to a newly deployed Free Loadmaster running the latest firmware version.

Is there a paid support option for the Kemp Free LoadMaster?

Yes. Contact us for more information.

What is the concurrent session limit on LoadMaster free?

The number of sessions is only limited by the throughput (20 Mbps) and the memory available to the LoadMaster virtual appliance.

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